Xuan Lei · Guardian of the True

If your art piece or wearable ritual arrives damaged or defective, please contact us within 14 days with your order number and a photo. We will immediately arrange a complimentary replacement or a full refund.

For exchanges due to a change of mind, please reach out within 14 days. Items must be unworn, unaltered, and in their original premium condition.

Quality concerns after 14 days? Many of our signature pieces are covered by our Lifetime Quality Guarantee. Simply get in touch with our concierge team at return@auric-healing.com.

• UK Standard: 3–7 business days
• UK Expedited: 2–3 business days
• Canada & US: 7–14 business days

You will receive a dedicated tracking number via email as soon as your order is dispatched. We currently ship to the United Kingdom, Canada, and the United States. Looking for worldwide delivery? Contact us at Q&A@auric-healing.com to arrange international shipping.

Most of our artisanal bracelets feature premium elastic or adjustable cords, comfortably fitting wrists from approximately 6" to 8". For fixed-size heirloom styles, we recommend measuring your wrist snugly and adding ½" for a relaxed, visual breathing room.

If the fit isn't absolutely perfect when it arrives, email us at Q&A@auric-healing.com and we will guide you through a seamless adjustment solution.

At Auric Healing, we view our creations as tangible anchors for personal mindfulness. Our master practitioners approach each piece—whether a hand-inked calligraphy card or a natural gemstone bracelet—with dedicated focus, alignment, and respect for Eastern artistic traditions.

Your piece arrives as a clean slate, beautifully prepared to serve as a visual focus for your daily meditations, personal intentions, and inner serenity.

In traditional Eastern philosophy, energy is a subtle, circular flow:

• The Left Wrist: Associated with drawing energy inward. Ideal when you seek to cultivate inner peace, focus, and personal alignment.
• The Right Wrist: Associated with projecting energy outward. Best for setting intentions, practicing mindfulness in action, or sharing positive vibes with the world.

When in doubt, trust your intuition. There is no wrong way to wear a piece that resonates with you.

• Remove wearable pieces before swimming, bathing, applying lotions/perfumes, or high-intensity exercise. Moisture, chemical agents, and sweat can weaken the natural elements and dull the stones.
• To clean, wipe gently with a soft, dry microfiber cloth.
• To physically and visually refresh your crystals, let them rest under moonlight overnight or place them alongside a piece of natural selenite.
• Store your items in our signature soft pouch, away from direct sunlight, when not in use.

Yes. Every gemstone, mineral, and organic material used by Auric Healing is strictly genuine and naturally sourced. We stand firmly against synthetics, glass imitations, or artificially dyed substitutes.

Because our stones are entirely natural, each bead carries unique variations in color, veining, and transparency. These are not flaws; they are the natural hallmarks of an authentic, one-of-a-kind creation.

Please read before purchasing: All products, hand-painted calligraphy cards, artifacts, and wearable items sold by Auric Healing are intended and marketed strictly as cultural artifacts, aesthetic home decor, and collector's curios for personal enjoyment and entertainment purposes only.

While our designs are deeply rooted in traditional Eastern philosophies and meditative practices, Auric Healing makes no claims, representations, or absolute guarantees that our products will deliver specific metaphysical outcomes, financial gains, luck, psychological changes, or medical healings. Our products and descriptions do not substitute for professional medical, psychological, legal, or financial advice or treatment. By purchasing from our store, you acknowledge and agree that you are purchasing a physical art piece and an aesthetic experience.

Most readings stay within their booked length. But some questions open larger questions — and you may wish to keep going.

When that happens, we will ask you directly before continuing, and we continue in 10-minute blocks.

Billed only with your consent.

You can also book a longer session from the start, if you sense you will need it.